CUSTOMER SURVEY

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Columbia Fleet Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Columbia Fleet Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Reviews

Fast and efficient Roadside service. Tech Jimmy provided awesome service.

E Phillips, 01/27/2025

I've been using Columbia Fleet Service for my towing needs for years now, they've always done a great job and they're prices are great and honest. We just had Matt out unstacking nearly thirty brand new flatbed trailers for our location in Essex, MD - even though it was brutally cold (real feel of 3 degrees) he helped us get them on the ground safely and quickly.

Kelland Bailey, 01/22/2025

Sebastian was very helpful and informative. He deserves a raise.

Marcel Carr (Cel), 01/16/2025

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